Privacy Policy

1. Introduction

Greyhound Racing Inc. (“we”, “us”, “our”) operates greyhound-racing.ca, a free social casino offering virtual-coin greyhound racing entertainment. We respect your privacy and are committed to protecting any information you share with us. This policy describes what we collect, why we collect it and the choices you have. By using the site you agree to the practices set out below.

2. Who We Are

We are a Canadian entertainment company based at 100 King Street West, Suite 5600, Toronto, Ontario M5X 1C9. For any privacy question you can reach us at [email protected]. We act as the data controller for personal information processed through this website.

3. Information We Collect

Because our platform is free and requires no account, we collect very little. We may receive information you voluntarily provide through our contact form — such as your name, email address, subject and message. We also collect limited technical data automatically, including your browser type, device category, approximate region and the pages you view.

4. Information We Do Not Collect

We never collect payment details because nothing on the platform is for sale. We do not process real-money transactions, and the virtual coins used in the game have no monetary value and are not tied to any financial account. We do not knowingly collect data from anyone under the age of 18.

5. How We Use Your Information

We use the information we collect to respond to your enquiries, to operate and improve the website, to keep the service secure, to understand which features players enjoy, and to comply with applicable laws. We do not sell your personal information to third parties.

6. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, measure traffic and keep the site running smoothly. You can control cookies through your browser settings and through our on-site cookie banner. For full details, please read our Cookie Policy.

7. Advertising and Affiliate Partners

Our platform is funded by advertising and by optional links to third-party partner brands. These partners may set their own cookies and process data under their own privacy policies. We encourage you to review those policies before interacting with any external offer.

8. Legal Basis for Processing

Where applicable law requires it, we rely on your consent (for example, for non-essential cookies), on our legitimate interests in operating and improving the service, and on compliance with legal obligations as the basis for processing your information.

9. Data Retention

We keep contact-form messages only for as long as needed to handle your request and for a reasonable period afterwards for record-keeping. Technical analytics data is retained in aggregated or de-identified form. We delete or anonymise information when it is no longer required.

10. How We Protect Your Information

We apply appropriate technical and organisational measures to guard against unauthorised access, loss or misuse of information. The website is served over encrypted connections, and access to any personal data we hold is limited to staff who need it.

11. Sharing Your Information

We may share information with trusted service providers who help us run the website (such as hosting and analytics providers), with advertising partners in aggregated form, and where required by law or to protect our rights. We require all providers to safeguard your information.

12. Your Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable time.

13. Children’s Privacy

This platform is strictly for adults aged 18 and over. We do not target children, and we do not knowingly collect their information. If you believe a minor has provided us with data, please contact us so we can remove it promptly.

14. International Visitors

Our servers and service providers may be located outside your country of residence. Where information is transferred internationally, we take steps to ensure it remains protected in line with this policy and applicable law.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will post the revised version here with an updated date. Continued use of the site after changes means you accept the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please email [email protected] or write to Greyhound Racing Inc., 100 King Street West, Suite 5600, Toronto, Ontario M5X 1C9, Canada.